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Onthego has been in the phone and computer repair business for 10 years. From the very simple screen and battery replacement service, we have developed the business to every detail of the business: motherboard repairs, data recover, iPhone storage upgrades etc. We provide the most comprehensive phone and computer services in Melbourne. We basically do all the phone and computer repairs by ourselves.

However, One of the most frequently asked question is “How could some other repairers quoted much cheaper price than you? ” Yes, that’s right, it’s a very competitive business, some competitors provide ridiculously low price. For example we charge 149 dollars for a iPhone X screen replacement, but our competitor only charge 99 dollars. But have you asked yourself: Are they providing the same service, just charging more?

Absolutely not. From parts, consumables to work progress, every step is different. I show you why. Below is all the major parts of an iPhone X. To replace a iPhone screen, we need to move three different screw sets and nearly 20 small parts, then put everything back, I mean EVERYTHING. You may wonder that should be the basic, you should put EVERYTHING back.

Something You Never Seen Before…

But really? Let me show you what other repairers do to save time and money. A customer came to us and asked for a iPhone repair price, we quoted, then customer said “how could your price is 50 dollars more expensive than the other shop? I repaired it a couple of months ago, just dropped it and damaged again. Then we asked customer:”Would you mind we opening your iPhone and see what happened inside?” Customer agreed, then we opened the iPhone in front of the customer. Below is a photo we took immediately after we opened the iPhone. Looks ok isn’t it? But really?

Let’s look some details:

Firstly, you will notice that the inside is very dirty. iPhone 11 is supposed to be waterproof, it is sealed very tight, how could it becomes so dirty? The reason is very simple: the “M repairer” did not replace the waterproof tape after replacing the screen, so dust can easily go inside the iPhone. What’s worse, if you look closely: the liquid indicator become RED, which means this iPhone 11 is liquid damaged!

Then you notice that there are lots of dust on the screen camera location: that’s why your front camera are not taking good clear photos! And look carefully, there is missing screw as well!

You may ask how could a repair made so many mistakes?! The truth is that most of repairers are not properly trained and they are making all these mistakes.

Let’s check another iPhone 11 repaired by “B shop” :

If you think that’s the reason they charge less money for the repair? Absolutely not! These will save their technician some time and some cost, but the major cost they saved is the screen itself. Make it simple: there are three different iPhone 11 Pro screen, three different display quality: LCD has the lowest resolution, Hard OLED has higher resolution but not flexible and reliable, only soft OLED has the highest resolution and much more reliable.

Now you understand that why you screen is not the same again when you get it replaced? Both out side and inside are very very different.

Here Is What We Do to Guarantee The Work…

Onthego has been in the business for 10 years, our technician has repaired thousands of phones. We provide the best quality parts and workmanship. Here we all guarantee:

1. We use the best quality parts on the market;
2. We put every thing back to the phone, we are not just replacing a screen, we return it to it’s original condition. (Sounds simple? Just look all the missing screws)
3. We guarantee waterproof function after any repairs.

Onthego is one of the best phone and computer repair business in Melbourne. From the very simple screen and battery replacement to the hardest data recovery, motherboard repairs, we provide the most comprehensive repair services in Melbourne. Should you have any problem with you phone or computer, you now know where to go. Thank you for your time.